While drafting complex insurance notices is Kyber's forte, we knew the editing process could also benefit from our streamlined approach to claims automation.
Between ensuring compliance or translating notices into multiple languages, editing claim notices slows resolution times and diverts valuable resources from higher-priority tasks. In fact, 58% of frontline claims professionals report spending more than 20% of their time on internal or external compliance activities alone.
We feel your pain. That's why we’re excited to introduce Kyber's AI Copilot, a GenAI-powered editing assistant that empowers teams to refine claim notices with a suite of robust native tools.
"We designed Kyber's AI Copilot to remove friction from the editing process. It's about saving time, improving accuracy, and helping insurance professionals focus on what truly matters — resolving claims faster and keeping policyholders happy." – Arvind Sontha, Founder & CEO of Kyber
Meet Kyber's AI Copilot
Kyber's AI Copilot is the latest addition to our evolving document generation platform for insurance professionals. It supercharges how claims teams create, refine, and personalize regulatory notices.
This feature introduces dynamic text editing capabilities that enable users to enhance, localize, and perfect notices directly within Kyber's native editor — in mere minutes.
With tools like Tone Adjustment and Language Translation, our AI Copilot brings a new level of precision, personalization, and efficiency to your editing workflow.
How it works is simple:
- Simply highlight any text in the editor to activate the Copilot menu, then choose the action you want to take. Options include:
- Extend: Automatically expand text with additional details, such as clarifying legal jargon or adding contextual information for compliance.
- Rephrase: Rewrite text to improve readability, simplify complex language, or refine tone.
- Format Policy: Standardize the formatting of critical policy language to align with the exact policy format delivered to policyholders.
- Translate: Convert text into another language with a single click. This is especially useful in multilingual markets, such as Texas, Arizona, and other southwestern states with a large population of native Spanish speakers.
- Adjust Tone: Modify the tone of the content (e.g., confident, friendly, formal) to suit your audience better.
Best of all, the changes are applied instantly, updating your notice to align with internal standards and ensuring your claims maintain high levels of professionalism and compliance. For those who want more control, you can undo changes using standard editing functions like Ctrl+Z.
Effortless Correctness and Compliance
Combing through claim notices to confirm correctness and compliance is a tiresome process. While Kyber's base platform already ensures compliance at every step, our AI Copilot's Spelling and Grammar feature instantly eliminates costly mistakes by ensuring notices are error-free and professionally polished before they reach stakeholders.
The best part? The tool automatically identifies any opportunities to improve clarity and suggests a rephrased version that can be implemented with a single click.
Tailor Communications with Non-Native Speakers
Another major feature of our AI Copilot is Translate, which enables claims teams to convert complex notices into multiple languages instantly.
Let's say a claims adjuster is preparing a notice to inform a Spanish-speaking policyholder about the status of their claim. After generating the notice, the adjuster can simply select Translate, and our AI Copilot instantly converts the text into Spanish. This eliminates the need to take the task off-platform, potentially exposing sensitive information, and ensures the policyholder receives clear and accurate communication in their preferred language.
We know how time-consuming this process can be at scale, which is why Translate is one of our personal favorites among the tools our AI Copilot provides.
Refine Your Claim Notices in Seconds
The core function of our AI Copilot is to significantly reduce the manual effort required to edit claim notices, saving your team countless hours per week.
By leveraging advanced tools like Shorten (which condenses content while retaining key details) and Rephrase (which rewrites content to improve tone and readability), transforming complex notices into concise, empathetic, and easily digestible documents becomes effortless.
With this feature, your claims teams can build a stronger rapport with policyholders, all while automating the most tedious and time-consuming elements of their daily workload.
Are You Ready to Supercharge Your Editing Workflow?
The AI Copilot has been launched, and many users are benefiting from it. We plan to expand its features in the coming months to include compliance flagging, attachment intelligence, and AI-powered pre-reviews.
"We're excited about what's ahead for Kyber. The AI Copilot is just the beginning. Our focus remains on solving real-world challenges for claims teams, and we're committed to building tools that make their work faster, easier, and more impactful." – Arvind Sontha, Founder & CEO of Kyber
Already use Kyber? Contact our team to experience how our AI Copilot can transform your claim notice workflows.
Curious about how Kyber can level up your claims processing capabilities? Book a demo today!
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