The Resource Hub
Our best insights on automating your claims process, from AI-driven efficiency plays to best-in-class claims correspondence best practices.
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Overcoming Operational Inertia in Insurance: Lessons From Branch's Charlie Wendland
The insurance industry is built on stability, but it has an aversion to change that often comes at the cost of progress.
Why Industry-Agnostic Communications Platforms Fail to Meet the Needs of Claims Teams
Discover the core differences between built-for-claims and industry-agnostic CCMs and why your teams can benefit significantly from the latter.
Announcing Kyber e-Sign: Send and Sign Claims Documents in One Seamless Workflow
Kyber made it easy to generate the right forms, but collecting signatures still caused delays and extra steps. Now with Kyber eSign, adjusters can send, track, and store signed documents without ever leaving the platform.
The Hidden Costs of Manual Claim Notice Drafting
In this article, we'll break down the shortcomings of manual notice drafting and how the aforementioned solutions can maximize the efficiency of your claims teams.
What is a CCM for Insurance? A Complete Guide to Customer Communications Management
A CCM platform helps insurers create, manage, and deliver policyholder communications across multiple channels while ensuring compliance.
Transform Your Templates Into Comprehensive Claim Notices With Kyber's Parameter Auto-Population
Drafting claim notices isn't just time-consuming — it increases compliance risks, slows resolutions, and drives up operational costs.
Introducing Kyber’s AI Copilot: A Smarter Way To Edit and Refine Claim Notices
We’re excited to introduce Kyber’s AI Copilot, a GenAI-powered editing assistant that empowers teams to refine claim notices with a suite of robust native tools.
Curating the future of claims automation: Kyber's 2025 product roadmap
In a behind-the-scenes interview, our Founder and CEO, Arvind Sontha, shared three groundbreaking initiatives on Kyber’s product roadmap that promise to transform how insurance teams handle claims and beyond.
Transforming Claims Correspondence with Automation & AI
How leading insurers are driving a better policyholder experience while cutting costs and reducing cycle times.
Reservation of Rights Letter
Don’t let legal risks or communication breakdowns cost you. This white paper offers practical tips and expert advice to help insurance adjusters craft clear, effective Reservation of Rights (ROR) letters that protect your company and maintain strong relationships with policyholders.
Denial of Coverage Letter
In this article, we'll delve into what denial of coverage letters are, why they are issued, and provide a clear example to help you understand their structure and content.
Partial Denial of Coverage Letter
This article aims to demystify what partial denial of coverage means, its implications, and provide a real-world example to enhance understanding.
Claim Acknowledgement Letter
This article aims to provide a comprehensive understanding of what a claim acknowledgement letter is, its importance, and an example to guide you in crafting your own.
Claim Status Letter
This article aims to demystify the claim status letter, highlighting its importance, what it typically includes, and providing an example to guide both insurance professionals and policyholders.
Notice of Statue of Limitations (SOL)
In the complex world of legal and insurance claims, understanding the nuances of various documents is crucial. One such critical document is the Notice of Statute of Limitations (SOL) letter.
Claim Settlement Letters
A claim settlement letter plays a vital role in this phase, serving as the formal agreement between the insurance company and the policyholder regarding the settlement of the claim.
Waiver of Subrogation Notice
Understanding what a Waiver of Subrogation Notice entails and how it functions is crucial for businesses and individuals alike. This article aims to demystify the concept of waiver of subrogation and provide a practical example to illustrate its application.
Have any questions?
Feel free to send us a note and we're happy to get back to you on all things claims, AI, and automation.
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Ready to modernize your claims process?
We'd love to share more about how Kyber helps claims teams automate so adjusters can focus on policyholders, not admin.
Frequently Asked Questions
Kyber isn’t just a template library. It uses AI to pull the right policy language, apply jurisdictional rules, and generate accurate notices automatically. Every draft includes a built-in audit trail for full compliance visibility. Unlike legacy CCMs, Kyber is also lightweight to implement and easy to maintain across your claims team.
Kyber applies pre-approved templates, inserts only validated policy language, and enforces jurisdictional requirements for every letter. All edits, approvals, and versions are tracked automatically. All your organization's documents are audit-ready by default.
Yes. Kyber is customizable to your organization’s existing tech stack (including core systems) and processes
Most teams are live in under two months when integrating with an existing claims system. For new integrations or more complex environments, implementation typically takes up to four months with full support from our onboarding team.
Kyber supports on-premise and private cloud deployments, and meets SOC 2 Type II compliance standards. You can choose the architecture that aligns with your internal security protocols while maintaining full control over sensitive claims and policy data.